p4ps - Partnership for Patient Safety ®

Why We're Here

Feeling the Heat? If your organization is like most, the spotlight on patient safety is getting hotter every day.
		As you search for ways to respond to growing public scrutiny, here are a few critical questions to keep in mind: • How can you build on your strengths instead of just working on your problems? • How can you rally people to meet their innate commitment to “first do no harm” before a crisis occurs? • How can you put an end to the blame game when you’re confronted with medical errors? • How can you lift the veil of secrecy and denial so you can search openly and cooperatively for effective ways to rectify failed systems and processes?
Patient Safety Advantage (PSA) can help you answer those questions — along with others you have to face in striving to create an unwavering culture of safety and reliability. Call us and we’ll show you a new way of thinking about the patient safety challenge and a new set of tools and techniques for tackling it.
Meeting the Challenge
		In seeking solutions to the patient safety challenge, some things are clear: • Errors or failures stem mainly from flawed practices, principles and processes that have become entrenched and must be redesigned. • Most healthcare cultures tend to deal with mistakes behind closed doors, which leads to blame and shame and hinders learning and change.
This situation will not be remedied by more regulation or more malpractice litigation. Nor will technology alone provide sufficient solutions. Instead, a new approach is needed — one that is comprehensive, systems-based and that fully integrates existing organizational strengths and safety programs. The PSA approach to confronting those challenges is rooted in the realities of human nature and organizational dynamics. Studies show that about 75% of all organizational change efforts fail to achieve their intended results, and about 50% of strategic decisions from those efforts fail to be implemented. One reason for those poor results is the lack of an integrated approach that encompasses both the technical and the cultural aspects of the organization. The PSA team provides organizations with the direction, the tools, and the processes to achieve that balance and to engage the entire team in effective patient safety practices that produce sustainable results.
Building a Culture of Safety
		PSA offers an array of distinctive programs and services that can help your organization accelerate the reduction of medical errors and build a stronger culture of safety and reliability. Some of the features that set PSA products apart include: • Constructive approaches to organizational excellence and leadership development that build on your organization’s existing strengths as a basis for correcting failures • Systems and processes for strengthening middle management leadership and effectiveness • Strategies that help executives apply proven safety techniques to improve organizational leadership • Systemic approaches to employee engagement that produce high levels of employee implemented solutions • Scenario-based learning, using the award-winning video series, First, Do No Harm®, that dramatically illustrates key concepts and lessons on safety and reliability

For more information or to speak with a PSA consultant, please e-mail PSAinfo@p4ps.org or call 800-778-8711.

Partnership for Patient Safety® - 405 N. Wabash Ave, Suite P2W, Chicago, IL 60611 Phone: 312-464-0600 Fax: 312-464-0607 E-Mail: info@p4ps.org Copyright 2003-2009 p4ps ltd.©