Martin J. Hatlie, JD Mr. Hatlie is President of Partnership for Patient Safety (p4ps), a patient-centered initiative dedicated to advancing the reliability of healthcare systems worldwide. p4ps produces the First, Do No Harm® educational video programs, now used in over 40 countries. In 2003, Hatlie co-founded Consumers Advancing Patient Safety (CAPS), a non-profit organization dedicated to fostering the role of consumer as proactive partner around the world. In addition to the CAPS Board of Directors, he serves on the World Health Organization’s Patients for Patient Safety Initiative Steering Committee and the Joint Commission Accreditation of Healthcare Organization’s Sentinel Event Advisory Group. Hatlie is coeditor of The Patient Safety Handbook and edits a regular column on consumer perspectives for the journal, Patient Safety & Quality Healthcare. Full bio: Martin J. Hatlie
David P. Seifert Mr. Seifert has had extensive experience as a hospital CEO and a healthcare consultant specializing in strategy development and process improvement. As CEO of St. Anthony’s Medical Center in St. Louis County, Missouri, he was also responsible for the system’s inner city and rural hospitals and outreach facilities. During his tenure as CEO, St. Anthony’s was recognized as a Top 100 Hospital and a Top 100 Performance Improvement Leader. Full bio: David P. Seifert
Janice L. Seifert Ms. Seifert’s career has included experience in the financial and healthcare industries. Her career in healthcare included executive positions in administration, operations, service and mission. As director of patient and customer satisfaction, she developed a culture of service involving employees at every level of the organization. Full bio: Janice L. Seifert
Michael S. Simms Mr. Simms is the former general manager of Wainwright Industries, winner of the Malcolm Baldrige National Quality Award in 1994. Simms was instrumental in implementing unique personnel and quality improvement systems which resulted in documented best practices in safety, employee involvement and internal customer satisfaction. His clients include numerous healthcare organizations, including the SSM Healthcare System, which earned the Malcolm Baldrige National Quality Award in 2002. Full bio: Michael S. Simms
Stephen P. Fitzgerald, PhD An award-winning organizational psychologist, Dr. Fitzgerald specializes in research, consultation and publication on complex collaboration and strengths-based approaches to systemic change, including appreciative inquiry (AI). His publications include two books, Decision Making and Organizational Models, and numerous journal articles and book chapters on complex collaboration, AI, organizational development, and healthcare. He co-designed and facilitated the first AI conference for the healthcare industry, and he serves as Assistant Professor of Business Administration in the College of Business at Touro University International. Full bio: Stephen P. Fitzgerald
Les L. Landes, APR Mr. Landes is the creator of a comprehensive organizational improvement model called Marketing Inside Out that blends marketing and communications with organizational development and quality management techniques. His client work includes projects with major healthcare organizations such as the Missouri Hospital Association and the Missouri Patient Care Review Organization. Full bio: Les L. Landes