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The Patient Safety Handbook

Introducing The Patient Safety Handbook, providing multiple perspectives on a patient-centered, systems approach to patient safety

The Patient Safety Handbook
Editors: Barbara J. Youngberg, JD, BSN, MSW, Vice President, University HealthSystem Consortium, Inc. & Martin J. Hatlie, JD, President, Partnership for Patient Safety

ISBN: 0763731471
Price: $99.95 (U.S. List)
Cover: Cloth
Pages: 779
Copyright: 2004

The Patient Safety Handbook is a remarkable resource for students of patient safety. Eloquently introduced by Mildred K. Lehman, mother of Boston Globe Reporter Betsy Lehman, who died as the result of a systems failure, The Patient Safety Handbook’s forty-nine chapters present diverse perspectives by international experts on the ethical, leadership and managerial challenges now faced by the patient safety community. In addition, it explores highly relevant lessons learned from commercial aviation, nuclear power and other sectors that are ahead of healthcare in adopting systemic strategies for managing the risk of human injury.

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You: The Smart Patient

“You: The Smart Patient: An Insider’s Handbook For Getting The Best Treatment” is being published by Free Press, a division of Simon and Schuster, and represents a clear departure from the typical Joint Commission Resources (JCR) manuscript style. This book uses humor and illustrations to provide concrete guidance to patients in navigating the health care system.

It further urges patients to get involved in their health care, and showcases the importance of Joint Commission accreditation. Specific reference is made to the National Patient Safety Goals, the Speak Up Campaign, Quality Check, and the Universal Protocol; and advice is provided about where to go for health care when traveling abroad and the importance of looking for the Joint Commission’s Gold Seal of Approval when choosing a health care organization.

The Joint Commission’s acknowledgments in the book specifically recognize the dedicated efforts of America’s health care organization leaders, physicians, nurses, pharmacists, and other health professionals in the provision of excellent patient care.

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Patients as Partners: How to Involve Patients and Families in Their Own Care

As the patient’s role as part of the health care team continues to expand and grow, patient and family involvement is more important than ever to achieve safe and error-free patient care. Patients as Partners teaches health care workers how to create a culture of safety that accepts patients/families as part of the health care team, as well as how to:

Open the lines of communication between them and their patients/caregivers families
Create patient/family education programs that teach patients how to be involved and how to recognize errors pertaining to medication, hand hygiene, wrong-site surgery, correct patient identification, and more
Evaluate each patient’s level of health literacy regardless of what language they speak or their reading level
Address the education and involvement needs for special patient populations, such as pediatric, geriatric, chronic, and limited English-speaking patients
This publication also compiles many examples of what other organizations are doing to achieve, facilitate, or promote patient/family involvement in their own organization

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