Les Landes is Chief Operating Officer for Leadership By Design,
Inc. In addition to his management responsibilities, Landes
also leads the firm’s work in the areas of marketing
and organizational communications. His client work includes
significant projects with major healthcare organizations such
as the Missouri Hospital Association and the Missouri Patient
Care Review Organization. Prior to joining Leadership By Design,
Mr. Landes was founder and president of Landes Communications
where he developed a comprehensive performance improvement
model called Marketing Inside Out that blends marketing
and communications with organizational development and quality
management techniques. He has authored a number of articles
on communications
and marketing.
Prior to Landes Communications, Mr. Landes was with Pet Incorporated
where he served for 10 years as the company's Director of
Communications with responsibilities for corporate advertising,
public and media relations, consumer affairs and creative
services. He also played a major role in developing and implementing
Pet's quality improvement system, managing the communication
activities related to the process. Prior professional experience
includes positions as a Program Director and Creative Supervisor
with Maritz, Inc., the nation's largest provider of business
communications and performance incentives; Associate with
the Center for Communications Analysis in business consulting
and education; and Faculty Instructor for the University of
Iowa School of Journalism and Mass Communication. He has served
in several leadership positions within the communications
profession, including 1984 President of the Association for
Multi-Image International (St. Louis Chapter); 1986 President
of the Corporate Volunteer Council (St. Louis Chapter); and
1995 President of the Public Relations Society of America
(St. Louis Chapter). He is also a long-standing member of
the International Association of Business Communicators.
